Claire Murdoch, NHS England’s national director of mental health, said she was “shocked” to hear NHS Trust ward managers were not working and overseeing the quality and safety of wards seven days a week, warning some “Monday to Friday” people.
Her comments came in response to questions from The Independent About a potential national review of inpatient safety Mental health services Which ministers are considering, after several high-profile scandals in recent months.
An NHS consultant claimed that the NHS operates like a ‘Mary Celeste’ during weekends and that moving hospital services to work seven days would help tackle the growing backlog.
Speaking at the annual NHS Providers Conference, she said mental health providers should ensure they listen to healthcare aides who spend “90 per cent of their time in patient-facing situations”.
He added, “Make sure [trust] Departmental managers work overnight, and over the weekend I was a little bummed to hear we moved to a Change Agenda as often as departmental managers are Monday-Friday…and no la la la la.
“I think we need our seniors during the seven-day period. Unannounced visits at two in the morning. Why not?”
She said the people who most often report abuse, according to the research, are healthcare aides, patients and students.
Murdoch said NHS England had committed £36m to improving the safety and quality of hospital wards over three years, following safety concerns.
Last month The Independent Spread The investigation revealed systematic violations Within Private Mental Health Provider, The Huntercombe Group.
Since then, Labor’s shadow mental health minister Rosen Allen Khan has called for a “rapid review” of mental health hospitals, while other MPs have called for a public inquiry.
Maria Caulfield, the Department for Health and Social Care’s mental health minister, said she had not ruled out a public inquiry but warned it was taking too long to complete.
Ms Murdoch sent a letter to all NHS trusts and providers in October, after Panorama was shown on the Edenfield centre, asking all providers to review the safety measures on their services.